|Hotel Booking software helps a guest and a hotelier to get the detailed information room charges, room availability and other related information. This helps the hoteliers a lot as they do not have to engage too many employees into customer service cell. The online facility also saves time for both the customers and the hoteliers. A customer does not have to present physically to book his room, so we can say that this process is hassle free and time saving too. Now days this process has become very popular and serves both the parties conveniently. Almost all the hotels have incorporated this facility to serve its clients.
Online Hotel Booking in Kolkata is really of great advantage for the hoteliers. It helps in direct marketing of their business thus increasing the volume of business. This process is active with all the Luxury Hotels in Kolkata and as well as other mid sized and star rated hotels. There are some basic reasons which help the hotel business grow after the incorporation of the online facilities are as follows:
• Direct Selling: As the customers can directly view the services offered by the hotel along with the photos, he can visualize the atmosphere inside the hotel though not physically present over there. Here the marketing people do not have to approach these customers. By seeing it on the website, the customer gets all the information and takes the advantage of Online Hotel Booking in Kolkata.
• Instant Information to the guest: Online Hotel Booking software was established to serve its clients instant. Once the guest books a hotel room for him, he gets the status of his booking. Like if the booking is confirmed, he gets online confirmation mail or if his booking is in waiting list, he gets a mail on the status of the waiting number. So the guest does not have to worry about the booking status, he can check it online.
• Opportunities open up through this online process: Online hotel booking always allows the hotelier to change the tariff charges, to be more competitive. Also they can offer special packages and offers or discounts.
• Enjoy Instant Revenue: By the application of online software the hotels can cut off charges like phone bills, fax charges, by one click the customer can book or pay for his hotel charges. This also helps the hotelier to avoid keeping more number of staff members.
• Reduce Marketing Cost: The online software is a marketing tool itself. The hotelier can always make the fullest use of this software for the marketing purpose. He can incorporate all the services offered by the hotel in this software. By this the clients get to know about the hotel. As world is now dependant on internet, so this way of marketing is very effective for any kind of product.
Now it is mandatory for the Luxury Hotels in Kolkata to implement this online portal as without this software a hotel cannot achieve popularity and client base.